Tickets & Subscriptions

Purchase Tickets, Buy Subscriptions, or make a Donation

Need to reach the Vancouver Opera Ticket Centre? Call 604-683-0222
or visit us in person at 1945 McLean Drive.

Ticket Centre hours are Mon-Fri from 9am to 5pm

 

Plan your visit

Theatre seating maps, how to get there, where to park, where to eat, what to wear and more!

Your guide to having a great opera experience!

VO Lotteries

Win a Harley, a Jaguar, a Land Rover, or cash! 

We have two lotteries with fabulous prizes running as well as a 50/50 bonus draw.

2017-18 Season Brochure

2017-2018 Season and Festival

An entire year of operas featuring Turandot, L'elisir d'amore, Eugene Onegin and The Overcoat: an Opera.

Plan Your Visit

How to get to the theatre, where to park, where to eat and other useful information!

Vancouver Opera productions take place in downtown Vancouver at the Queen Elizabeth Theatre and at the Vancouver Playhouse (Hamilton at Georgia Street).

Evening Performances:

  • Theatre doors open at 6:15 pm
  • Free preview talks in the theatre begin at 6:30 pm
  • Evening performances start at 7:30 pm sharp
  • Latecomers will not be seated until an appropriate break in the performance.

Matinees:

  • Theatre doors open at 12:45 pm
  • Free preview talks in the theatre begin at 1:00 pm
  • Matinee performances begin at 2:00 pm sharp
  • Latecomers will not be seated until an appropriate break in the performance.

The Box Office at the theatre is open on performance days only starting at 6:00pm (12:30pm for matinees) and closes once the performance begins. Please note that beginning one hour before show time, the box office is only able to handle inquiries regarding that day’s performance.

Please Note: The Vancouver Opera Ticket Centre accepts credits cards, cheques and cash. Unfortunately, we do not accept debit cards at this time.

Tickets Exchanges and Donations

Season subscribers may exchange their seats FREE for comparable seats on another performance night of the same production, with at least 48 hours' notice. (Subject to availability: we cannot guarantee identical seats or seats in the same price zone. No refunds will be made for exchanges into seats in a lower price zone. If you wish to upgrade to a higher price zone, there will be a charge for the difference in price.) Non-subscription seats may also be exchanged under these same conditions, for a fee of $10 per seat.

Exchanges cannot be granted if your ticketed performance has already passed.

Subscribers may also donate their tickets to VO in return for a tax receipt, provided that the donated tickets are received by the VO Ticket Centre at least 48 hours before the performance. Ticket donations cannot be made after the performance.

Gift Certificates

Gift certificates in any denomination are available year-round from the VO Ticket Centre - 604-683-0222 (phone only - no online sales). Gift certificates can be used toward the purchase of any VO production and have no expiry date. They can be mailed to you or the recipient, or picked up in person at the VO Ticket Centre.

Parking Advisory!

Almost every performance night will be busy downtown, with sporting or and concert events at Rogers Arena and BC Place Stadium. Please allow extra time to get downtown and parked before curtain time (2:00 pm matinees, 7:30 pm evenings).

Preview Talks

Informative and entertaining, our Preview Talks are a great introduction to the opera you're about to see. Preview Talks take place on the night of the show in the theatre. You'll learn about the history of the opera and about that evening's particular production. Best of all, they're included in the price of your ticket!

Arrive early, take a seat, and learn about the evening's production.

Preview Talks
One hour before performance begins.
Free for ticket holders!
Arrive early - limited seating!

Driving Directions, Parking and Public Transit

Hockey games and other events make downtown Vancouver an exciting and busy place! Please allow plenty of time to park and get to the theatre.

Please note that latecomers will not be seated until an appropriate break in the performance.

Vancouver Opera Productions take place in downtown Vancouver at the Queen Elizabeth Theatre and the Vancouver Playhouse .


Getting to the Theatre by Public Transit

The Queen Elizabeth Theatre is located near the Stadium-Chinatown Station, on the Expo and Millennium lines. The area is also well served by bus routes. Visit the Translink website to plan your trip.

Driving Directions

Need to rent a car? Use our Car Rental search tool!

Choose link below to view driving directions for each location.

Where to Park

Reduced Capacity in the Queen Elizabeth Theatre Lot
With the exception of a limited number of spaces for disabled patrons, there is VERY LIMITED PARKING ON OPERA PERFORMANCE NIGHTS. Please explore other options. Disabled parking reservations - please call 604-665-2193.

*Special Offer* Free Valet Parking for those who dine at Yew seafood + bar before the opera. Call them at 604-692-4939 or reserve online. 
(min. $75 spend for dinner between 5-10pm, please indicate you are an opera patron at the time of reservation and present your ticket & dinner receipt to your server and parking attendant. This does not apply to overnight parking for in-house hotel guests or for those attending a matinee performance. Cannot be combined with other promotions.) 

Parking Meters
City of Vancouver parking meters are now in effect until 10:00 pm. Our performances rarely end by 10:00 pm. Therefore you risk getting a ticket and being towed! You can 'top up' your parking meter by phone - click here to learn about Pay-by-Phone parking.

Other Parking Options Near the Queen Elizabeth Theatre

775 Hamilton Street – Vancouver Public Library
Entrance from Hamilton just north of Robson.

688 Cambie Street
Surface lot, directly across the street from the Queen Elizabeth Theatre. Note: this lot is popular with people attending events at Rogers Arena & BC Place, and is often full.

150 West Pender Street
Between Cambie & Beatty Streets. More than 500 stalls, just 2 blocks from the theatre entrance.

Reserved Parking for Opera Round Table Members

Reserved QET parking is available for Opera Round Table members. Please call Carmen Murphy, Senior Manager, Major Gifts and Planned Giving at 604-682-2871, Ext 4832 for more information.

 

Pre and Post Performance Dining

Looking for a place for dinner or drinks before or after the performance?
Here are some restaurants recommended by VO staff and patrons.

Notch8 Restaurant & Bar at the Fairmont Hotel Vancouver is a place to relax and watch the world pass by. A perfect mix of new and old world charm, this familiar location has a splashy new style. Rich hues of colour and warm woods mixed with brass details heralds back to a bygone era of grand railway hotels. View their dinner menu here. Call 604-662-1900 for reservations or make one online here

White Spot Dunsmuir is located one block from the Queen Elizabeth Theatre at the corner of Dunsmuir and Homer and is open for breakfast, lunch and dinner. View their menu online here. Visit during happy hour from 2-5 pm or 8 pm 'til late for great deals on food and drinks. Reservations accepted: call 604-899-6072. 

Close to the Theatre

Frankies Italian Kitchen
765 Beatty Street

Moxie's Classic Grill
180 West Georgia

The Shark Club
180 West Georgia

The Kingston Taphouse & Grille
755 Richards Street

Chambar
568 Beatty Street

Gastown

Nuba
207 West Hastings Street

Jules Bistro
216 Abbott Street

Salt Tasting Room
45 Blood Alley Square

Pourhouse
162 Water Street

Revel Room
238 Abbott Street

Yaletown

The Blue Water Cafe
1095 Hamilton Street

Brix
1138 Homer Street

And beyond...

Bacchus Restaurant & Lounge - 845 Hornby Street

Quick Pre-Performance Downtown Options

Japadog
530 Robson Street

Coco Noodle Express
382 Robson Street

Bay Sushi Cafe
678 Seymour Street

When is the VO Ticket Centre Open? Can I buy tickets in person?

Yes, you’re more than welcome to buy tickets in person from our friendly and helpful Ticket Centre staff.

The VO Ticket Centre is open from Monday to Friday from 9:00am – 5:00pm. We’re located at 1945 McLean Drive, Vancouver, on the corner of 3rd Ave, one block east of Clark. There is free street parking!

We’re also available by phone at 604-683-0222.

The Box Office at the theatre is open on performance days only starting at 6:00pm (12:30pm for matinees) and closes once the performance begins. Please note that beginning one hour before show time, the box office is only able to handle inquiries regarding that day’s performance.

What does my ticket price include?

Your ticket price includes the following taxes and fees: 5% GST, $2.75 Civic Theatres facility fee.

Ticket prices are the same regardless of whether you purchase your ticket online, by phone, or in person at the VO Ticket Centre.

Can I bring children?

We welcome opera fans of all ages, but very young children can sometimes be disruptive to the performance and to other patrons. Children must be able to sit quietly through an entire performance, which can run for two to three hours, or more. For this reason, children under the age of 6 years will not be admitted.

Every patron, regardless of age, requires a ticket. (Babes in arms are not permitted in the theatre.) Children under the age of 14 must be accompanied by an adult.

Disruptive children, along with their accompanying adult, will be asked by an usher to leave the theatre. In all cases, please use discretion in choosing to bring a child to a performance.

Do you have wheelchair seating?

Yes! Wheelchair and companion seating can be arranged through the VO Ticket Centre. Please call 604-683-0222.

Why can't I choose the 'mail' option for my tickets?

If the performance you have booked is within the next 7 days, you cannot chose the ‘Mail’ option. This is because you may not receive your tickets in time if we mail them! To avoid this inconvenience, we will hold your tickets at the box office for pick up.

The Box Office at the theatre is open on performance days only starting at 6:00pm (12:30pm for matinees) and closes once the performance begins. Please note that beginning one hour before show time, the box office is only able to handle inquiries regarding that day’s performance..

Where do I pick up my tickets I ordered online?

Please pick up your tickets in advance of the performance from the Vancouver Opera Ticket Centre. You can also pick up your tickets on the night of your performance at the Queen Elizabeth Theatre at least 30 minutes before your performance start time.

The Box Office at the theatre is open on performance days only starting at 6:00pm (12:30pm for matinees) and closes once the performance begins. Please note that beginning one hour before show time, the box office is only able to handle inquiries regarding that day’s performance.

The VO Ticket Centre is open from Monday to Friday from 9:00am – 5:00pm. We’re located at 1945 McLean Drive, Vancouver - right on the corner of 3rd Ave, one block east of Clark Drive.

Get OUT (Get Opera Under Thirty-Five) tickets can be picked up at the theatre on your performance day after the doors open at 6:15pm. Each Get OUT ticket holder must present ID with proof of age.

Can I change the performance day of my booked tickets?

Season subscribers may exchange their seats FREE for comparable seats on another performance night of the same production, with at least 48 hours' notice. (Subject to availability: we cannot guarantee identical seats or seats in the same price zone. No refunds will be made for exchanges into seats in a lower price zone. If you wish to upgrade to a higher price zone, there will be a charge for the difference in price.) Non-subscription seats may also be exchanged - contact the Ticket Centre for details.

Exchanges cannot be granted if your ticketed performance has already passed.

Subscribers may also donate their tickets to VO in return for a tax receipt, provided that the donated tickets are received by the VO Ticket Centre at least 48 hours before the performance. Ticket donations cannot be made after the performance.

Oh no! I've lost my tickets! What do I do?

Don’t panic. We will replace lost tickets at no charge at the VO Ticket Centre. Call 604-683-0222 or visit the VO Ticket Centre to have your tickets reprinted. We can also reprint your tickets when you arrive at the Queen Elizabeth Theatre, in case you have lost them en route!

The VO Ticket Centre is open from Monday to Friday from 9:00am – 5:00pm. We’re located at 1945 McLean Drive, Vancouver - right on the corner of 3rd Ave, one block east of Clark Drive.

The Box Office at the theatre is open on performance days only starting at 6:00pm (12:30pm for matinees) and closes once the performance begins. Please note that beginning one hour before show time, the box office is only able to handle inquiries regarding that day’s performance.

What should I wear?

There is no dress code. Wear what you like. Many opera goers like to dress up, in business or evening attire, but many people dress casually. Either is just fine!

How will I understand what's going on?

You'll understand every word, whatever language is being sung, because VO provides you with instant English translations, called SURTITLESTM, projected above the stage.

What if I'm late to a performance?

All Vancouver Opera evening performances start at 7:30 pm (matinées start at 2:00pm). We ask ticket holders to please allow ample time for traffic and parking conditions. Due to the unique nature of operatic performances and as a courtesy to our audience and performers, Vancouver Opera has a strict "no late seating" policy. Those arriving after the opera has begun will not be seated until an appropriate pause in the performance or intermission. The Queen Elizabeth Theatre provides television monitors in the lobby so that patrons won’t miss any of the production while waiting to be seated.

Unfortunately, we cannot offer latecomers refunds or exchanges on tickets.

Arrive early (doors open at 6:15 pm for evening performances; 12:45pm for matinées), pre-order your intermission drinks at the bar, then enjoy our free preview talk. You'll be relaxed and ready when the curtain goes up!

Do you offer hearing assistance devices?

Yes! The Queen Elizabeth Theatre and Playhouse theatres are equipped with infrared listening systems provided free of charge for our hearing-impaired guests. Hearing assist devices are available at coat check in the main lobby.

How do I avoid the line-up at the bar during intermission?

Before the show, pick up a beverage order form at the bar. List the beverages of your choice and present it to the bartender for purchase. At intermission, your beverages will be ready for you.

What if I have a question at the theatre?

Ask Our Ambassadors! We want our patrons to enjoy every aspect of their special nights out at the opera. That’s why we’ve trained and stationed volunteers throughout the theatre to answer questions and provide practical assistance when needed. You’ll see Vancouver Opera’s Ambassadors - and VO staff members - wearing their VO badges. If you need information about the opera or the Queen Elizabeth Theatre facilities, or if you require some assistance, don’t hesitate to call on them. They’re well informed about all of the company’s activities and will do their best to help.

You can also ask for assistance from any uniformed usher or ticket-taker.

What if I need to leave my seat during the performance?

Patrons who must leave the auditorium for any reason during the performance will not be readmitted until intermission or an appropriate pause.

Can I book a taxi to pick me up after the performance?

Taxi reservations can be made upon your arrival to the theatre. Just leave your name with an usher, who will be happy to contact the cab company of your choice.

How to have a spectacular opera experience:

Turn off wristwatch alarms, cell phones, and beepers for the duration of the show. We’ll remind you again with a SURTITLESTM message before the performance to kindly turn off anything that beeps or rings. If you are concerned about missing an emergency call, please leave your name or device and seat location with an usher and we will alert you if a call comes through.

Be modest with your use of fragrances as some patrons have allergies.

Wait until intermission or after the performance to discuss the show. Even whispers carry!

Refrain from eating or unwrapping candy in the theatre. Because of the theatre’s excellent acoustics, even the smallest sounds carry. One crinkly wrapper can affect the opera experience of several people.

If you have a complaint about another guest, please tell an usher rather than approaching the person yourself.