[Updated – August 13, 2020]
Building Access & COVID-19 Safety
During the current COVID-19 pandemic, individuals or groups who wish to visit VO facilities at 1945 McLean Drive must first read, familiarize themselves with, and strictly adhere to our COVID-19 building safety plan.
[Updated – May 6, 2020]
If you have purchased tickets to Another Brick in the Wall: The Opera or any of our Vancouver Opera events and performances and have not yet contacted us, we would like to hear from you. To request a gift certificate or donate your tickets to Vancouver Opera, please call our ticket center at 604 683 0222, Monday – Thursday from 10am to 1pm or send us an email at tickets@vancouveropera.ca. Our ticket centre will process all requests in order that they are received. We appreciate your patience as we deal with this unprecedented situation.
[Updated – April 20, 2020]
While our administration and in-person ticket centre remain temporarily closed, we have re-opened our ticketing phone lines. To contact us regarding subscription renewals and all other ticketing inquiries, please email us at tickets@vancouveropera.ca or call us at 604 683 0222 from Mon–Fri, 9am 10am–1pm.
[Updated – March 17, 2020]
To do our part to slow the spread of COVID 19 and to keep our staff safe, as of March 17, our administration and ticket centre will be temporarily closed. All of our staff will be working remotely and unable to take incoming calls at this time. To donate the value of your opera ticket, to request a refund or receive a gift certificate, please use the online form below. For all other inquiries including renewing subscriptions for our 2020-2021 season please contact us at tickets@vancouveropera.ca. Thank you for your patience, understanding, and support as we respond to this evolving situation. We are grateful for the support of our community.
[March 13, 2020]
At this time Vancouver Opera performances and programming will be cancelled for the remainder of the 2019/2020 season. On March 12, B.C. Provincial Health Officer Dr. Bonnie Henry gave a directive to Canadians to not gather in groups of more than 250 persons due to COVID-19.
Vancouver Opera works in conjunction with Vancouver Civic Theatres (VCT) and has been reviewing their related messaging which includes the cancellation of events taking place over the next few weeks.
Based on the current recommendations, we have made the responsible decision to cancel the remaining performances of our season including the upcoming production Another Brick in the Wall: The Opera, and the Vancouver Opera Festival. The Flight of the Hummingbird and VOX will be postponed to the future.
Ticket holders will receive a gift certificate which can be used for future events. Alternatively, patrons can donate their ticket(s) to the Vancouver Opera and receive a charitable tax receipt. These donations will continue to support the organization and our artists.
Patrons are requested to not contact the Vancouver Opera box office by phone and instead are advised to submit information through the online form below.
Vancouver Opera will continue to be guided by information published by Vancouver Coastal Health, the BC Centre for Disease Control and the Public Health Agency of Canada.
During these unprecedented times we would like to acknowledge the hard work and care of the medical professionals. To learn more, visit the vch.ca.
Thank you for your continued support of Vancouver Opera.