Frequently Asked Questions (FAQs)
What Are Your COVID Safety Policies?
In accordance with the Provincial Health Order, proof of vaccination status is no longer required. Masks are encouraged, but optional. For more information about our Safe Return to the Theatre, please visit our Safety Protocols page.
What Are Your COVID Safety Policies?
In accordance with the Provincial Health Order, proof of vaccination status is no longer required. Masks are encouraged, but optional. For more information about our Safe Return to the Theatre, please visit our Safety Protocols page.
What is Your Refund Policy?
For information about our ticket, refund, and exchange policy, please visit TICKET POLICY. To purchase a ticket or subscribe, call our ticket centre Monday - Friday 604 683 0222.
What is Your Refund Policy
For information about our ticket, refund, and exchange policy, please visit TICKET POLICY. To purchase a ticket or subscribe, call our ticket centre Monday - Friday 604 683 0222.
Where Do Your Performances Take Place?
Most Vancouver Opera performances take place downtown Vancouver at the Queen Elizabeth Theatre. Please check your ticket for the exact performance location. For more information about the Queen Elizabeth Theatre, Accessibility, Parking and Show Time information, please visit Venue Information.
Where Do Your Performances Take Place?
Most Vancouver Opera performances take place downtown Vancouver at the Queen Elizabeth Theatre. Please check your ticket for the exact performance location. For more information about the Queen Elizabeth Theatre, Accessibility, Parking and Show Time information, please visit LINK TO NEW VENUE INFO PAGE.
Will Programs Be Available?
All ticket buyers and subscribers will be emailed a House Programme ahead of the performance that will be accessible also on our website by phone or desktop computers. We will offer printed house programs in limited quantities at the theatre.
Will Programs Be Available?
All ticket buyers and subscribers will be emailed a House Programme ahead of the performance that will be accessible also on our website by phone or desktop computers. We will offer printed house programs in limited quantities at the theatre.
May I Bring Children?
Yes, we welcome opera fans of all ages. All attendees, including children, must be ticketed for the performance. Children under the age of 14 must be accompanied by an adult. In all cases, please use discretion when deciding to bring a child as a performance and for everyone’s enjoyment, disruptive patrons will be asked by an usher to leave the theatre. Please call our ticket centre for more information about our child pricing.
Will There Be Pre-Show Talks?
Yes, we will have pre-show talks in the mezzanine level of the Queen Elizabeth Theatre an hour and 15 min before the performance.
Are The Operas Translated?
Yes, English Surtitles—translated lyrics—are projected above a stage so patrons can understand what is being sung.
Do You Have Wheelchair Seating?
Yes, wheelchair and companion seating can be arranged through the VO ticket centre by calling 604 683 0222.
May I Bring Children?
Yes, we welcome opera fans of all ages. All attendees, including children, must be ticketed for the performance. Children under the age of 14 must be accompanied by an adult. In all cases, please use discretion when deciding to bring a child as a performance and for everyone’s enjoyment, disruptive patrons will be asked by an usher to leave the theatre. Please call our ticket centre for more information about our child pricing.
Will There Be Pre-Show Talks?
Yes, we will have pre-show talks in the mezzanine level of the Queen Elizabeth Theatre an hour and 15 min before the performance.
Are The Operas Translated?
Yes, English Surtitles—translated lyrics—are projected above a stage so patrons can understand what is being sung.
Do You Have Wheelchair Seating?
Yes, wheelchair and companion seating can be arranged through the VO ticket centre by calling 604 683 0222.