Safety Information

Welcoming You Back, Safely

As of April 20, 2022.

The health and safety of our patrons, employees, and artists is our number one priority. Following the Provincial Health Orders and in alignment with the Vancouver Civic Theatres, these are the safety protocols we currently have in place. For our patrons' comfort, Vancouver Opera will be capping all performance of HMS Pinafore at 75% capacity.

Proof of Vaccination

In accordance of PHO, starting April 8, proof of vaccination will no longer be required to access businesses, events and services in B.C. Vancouver Opera patrons will not need to show proof of vaccination to attend HMS Pinafore.

The health and safety of our patrons, employees, and artists is our number one priority. Following the Provincial Health Orders and in alignment with the Vancouver Civic Theatres, these are the safety protocols we currently have in place. For our patrons' comfort, Vancouver Opera will be capping all performance of HMS Pinafore at 75% capacity.

Proof of Vaccination

In accordance of PHO, starting April 8, proof of vaccination will no longer be required to access businesses, events and services in B.C. Vancouver Opera patrons will not need to show proof of vaccination to attend HMS Pinafore.

Mask Policy

In accordance with the recent Provincial Health Orders, masks are not required in public indoor settings; however, we do encourage you to continue to wear them for your own safety and of those around you.

Learn more about the Vancouver Civic Theatre policy on this page.

Mask Policy

In accordance with the recent Provincial Health Orders, masks are not required in public indoor settings; however, we do encourage you to continue to wear them for your own safety and of those around you.

Learn more about the Vancouver Civic Theatre policy on this page.

Paperless Programs

In lieu of printed program books, please enjoy a digital version emailed to you before the performance and available to you on your phone.

Paperless Programs

In lieu of printed program books, please enjoy a digital version emailed to you before the performance and available to you on your phone.

Paperless Tickets

To provide a touchless experience, we are only issuing electronic (print-at-home and mobile) tickets - this includes subscription tickets. Patrons must purchase tickets in advance either over the phone or online.

Paperless Tickets

To provide a touchless experience, we are only issuing electronic (print-at-home and mobile) tickets - this includes subscription tickets. Patrons must purchase tickets in advance either over the phone or online. 

Worry Free Refund Policy

If you are unable to attend a live performance due to COVID-19, please let us know a minimum of 2 hours prior to the scheduled performance and we will work with you to exchange your tickets for another performance, provide a refund, or convert the value of your ticket to a charitable donation. Please note, refunds and exchanges cannot be granted for performances that have passed.

Worry Free Refund Policy

If you are unable to attend a live performance due to COVID-19, please let us know a minimum of 2 hours prior to  the scheduled performance and we will work with you to exchange your tickets for another performance, provide a refund, or convert the value of your ticket to a charitable donation. Please note, refunds and exchanges cannot be granted for performances that have passed.

For more information, visit Vancouver Civic Theatres Safety Policy 

For more information, visit Vancouver Civic Theatres Safety Policy 

Questions? Contact Guest Services
Monday-Friday 9AM to 5PM
604 683 0222
tickets@vancouveropera.ca

Additional Resources
Provincial Health Order
Vancouver Civic Theatres Safety Policy